Privacy Policy
Last updated: April 30, 2025
FBS Flooring (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit www.fbsflooring.ie (the “Site”) or interact with us in person, by email, phone, or otherwise.
1. Data Controller
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Name: FBS Flooring
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Address: Unit J2 Malahide Road Industrial Estate D17FR58
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Email: info@fbsflooring.ie
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Data Protection Officer: Ilir Sulaj
As the data controller, we determine the purposes and means of processing your personal data.
2. Personal Data We Collect
a) Data You Provide Directly
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Contact Information: Name, email address, postal address, telephone number
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Communications: Any messages you send via web forms, email, phone calls, or social media
b) Data Collected Automatically
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Usage Data: IP address, browser type and version, operating system, pages visited, time and date stamps, referral URLs
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Cookies & Tracking: Session cookies, persistent cookies, Google Analytics data, and other tracking technologies (see Section 7).
c) Data from Third Parties
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Marketing Providers: Social media platforms, mailing-list services
3. How We Use Your Data
We process your personal data only when lawful under applicable law, including:
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Performance of Contract: To fulfill orders, process payments, arrange deliveries, and provide customer support.
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Legitimate Interests: To maintain and improve our products, website, marketing, and service offerings.
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Consent: To send you marketing communications (you may withdraw consent at any time).
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Legal Compliance: To comply with our legal obligations (e.g., tax, accounting, and consumer-protection laws).
4. Sharing & Disclosure
We may share your personal data with:
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Service Providers: Logistics companies, IT/hosting providers, payment processors, marketing agencies
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Professional Advisors: Accountants, lawyers, auditors
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Authorities: When required by law, regulation, or court order
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Business Transfers: In connection with a sale, merger, or financing (with notice to you)
We do not sell or rent your personal data to third parties for their own marketing purposes.
5. International Data Transfers
Some of our service providers are located outside the European Economic Area (EEA). We ensure that any international transfer of personal data is protected by appropriate safeguards, such as the European Commission’s Standard Contractual Clauses or adequacy decisions.
6. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
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Access: Request a copy of the personal data we hold about you
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Rectification: Correct inaccurate or incomplete data
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Erasure (“Right to be Forgotten”): Delete your data, subject to legal obligations
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Restriction: Temporarily limit processing of your data
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Portability: Receive your data in a commonly used, machine-readable format
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Object: Object to processing based on legitimate interests or direct marketing
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Withdraw Consent: At any time for processing based solely on consent
7. Cookies & Tracking Technologies
We use cookies and similar tools to:
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Enable core site functionality
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Analyse website performance and user behaviour
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Personalise content and offer relevant promotions
You can manage cookie preferences via our Cookie Policy or through your browser settings. Disabling certain cookies may affect site functionality.
8. Data Security
We implement technical and organizational measures—such as SSL encryption, access controls, and regular security reviews—to protect your data against unauthorized access, loss, or alteration.
9. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
10. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will appear on this page with an updated “Last updated” date. Continued use of the Site constitutes acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy, please contact us at info@fbsflooring.ie.
